HarePoint HelpDesk for SharePoint

An outstanding helpdesk solution for your SharePoint environment
that boosts the quality of your IT support service to the highest
level and ensures efficiency and transparency as well.

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HarePoint HelpDesk for SharePoint user guides and documentation

Administration Guide

This manual contains information for the successful installation of HarePoint HelpDesk for SharePoint. We ask that you read the contents of this manual carefully before starting the installation process. This manual includes technical information regarding installation, upgrade, migration and configuration of the product. It is intended for SharePoint administrators.

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User Guide

This guide helps to understand how to work with HarePoint HelpDesk for SharePoint: quick start, working with Technician console, replying on the requests, reporting capabilities, etc. It will be helpful for all initial users of the solution.

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Product Data Sheets:

Explore the brief overview of the Product to get a quick impression of this flexible SharePoint HelpDesk Solution. It includes a feature list, an editions comparison, and a licensing model. Browse this collection of printable product leaflefts in different languages.

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English English
Germany German
Spanish Spanish
French French
Italian Italian

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